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Contact Us


Call our Customer Care Department at 866.338.1365. Open 24 hours a day, 7 days a week.


Mail your questions or comments regarding our stores or website to:
Attn: Customer Care
7555 Woodland Drive
Indianapolis, IN 46278

New Era Corporate Headquarters

New Era Cap Company, Inc.
160 Delaware Avenue
Buffalo, New York 14202

Toll Free: 1-877-NEC-5950
Telephone: 716-604-9000
Facsimile: 716-604-9299


Please complete and send the following form with any questions and/or comments you may have regarding New Era. One of our customer care representatives will return your message as quickly as possible when a response is required.